PET LOUNGE™ - Potty Pads and Pet Products
Terms and Conditions
PET LOUNGE™ is committed to protecting your privacy. The following discloses our information collection and use practices for our website.
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General Terms of Use
PET LOUNGE™ and its affiliates and subsidiaries welcome you to PETLOUNGE.SHOP, hereafter referred to as the ‘Site’ or ‘PET LOUNGE™’. By clicking or tapping “Sign In”, “Create Account”, “Place Order” or entering or otherwise using our website, https://petlounge.shop/, our blogs, our mobile applications (collectively the "Site"), or our suppliers, vendors, contractors, and licensors, you agree to and accept these terms and conditions that govern your use of the Site (the “Terms of Use” or “Terms”). Certain products, programs, and services on the Site (the “Products”) may have additional terms and conditions that apply, (i.e., if you subscribe to our monthly PET LOUNGE™ Pee Pee Pads you will also be subject to the Monthly Terms and Conditions) and are incorporated in these Terms. If these Terms of Use are inconsistent with terms applicable to a certain product or service, those other terms will control.
By accessing and/or using the Site, you represent and warrant that you have the right, authority, and capacity to enter into the Terms and to abide by all the requirements set forth herein.
You may not access or use the Site unless you are at least 18 years old. By using PETLOUNGE.SHOP you are confirming you are of legal age.
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Processing and Payment
PET LOUNGE™ will process your purchase as promptly as possible.
We accept major credit cards, and PayPal. We reserve the right to reject any order or purchase at any time.
If your initial payment authorization is later revoked your product or access will be terminated. Contact info@petlounge.shop if you believe your access was terminated in error.
See below for PET LOUNGE™ Cancellation and Refund Policy.
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What Information Does PET LOUNGE™ Collect and How Is It Used?
When you place an order, subscribe to our newsletter, or contact us for support (technical or customer), we ask for your contact or billing information which is used for internal operations and/or to provide you with updated information on our products.
We do not sell, trade, or rent your personal information to others.
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Certain Exceptional Disclosures
We may disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law or if we receive legal process.
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How Does The Site Use Cookies?
We use "cookies" to help create a more effective and convenient site experience. By showing us how and when visitors use the site, "cookies" help us determine which areas are popular and which are not. Many improvements and updates to the site are based on data such as total number of visitors and pages viewed. PET LOUNGE™ does not store any sensitive information in the cookie.
A third-party advertiser cookie file may also be placed on your hard drive during your visit to our website. The purpose of these types of cookies is to collect aggregate statistics about your visit to our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. PET LOUNGE™ provides links to these Third Party Sites only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third Party Sites. You agree that you use all Third Party Sites at your own risk. These cookies do not contain personally identifiable information.
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Cancellations and Refunds
Cancellations. You can cancel your order if your card has not been charged. If your card has been charged there is a 20% fee.
Cancellations by Us
We reserve the right to suspend or terminate your order or product for any reason, with or without notice and without further obligation.
Refunds. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future.
If an item is a manufacturer defect, we will replace it upon receipt of the defected item. Shipping costs to return the defected item and to have a new item shipped will be the purchaser’s sole responsibility. If it is a straight refund, we will issue the refund upon receipt of the defected / returned item.
What measures are in place to protect customer information?
Our order process is encrypted using the SSL (Secure Socket Layer) protocol.
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Can I Change/Modify My Contact Info?
You certify that the Content you provide on or through the Site is accurate and that the information you provide on or through the Site is complete. You are solely responsible for maintaining the confidentiality and security of your account including username and password. PET LOUNGE™ is not responsible for any losses arising out of the unauthorized use of your account. You agree that PET LOUNGE™ does not have any responsibility if you lose or share access to your device.
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Credit Card/Payment Information
Any agreement between you and the issuer of your credit card, debit card, or other form of payment will continue to govern your use of such payment method on the Site. You agree that PET LOUNGE™ is not a party to any such agreement, nor is PET LOUNGE™ responsible for the content, accuracy, or unavailability of any method used for payment.
Your account may be restricted or terminated for any reason, at our sole discretion. Except as otherwise provided by law, at any time without notice to you, we may change, restrict access to, suspend, or discontinue the Site or any portion of the Site, and charge, modify, or waive any fees required to use any services, functionality, or other content available through the Site or any portion of the Site.
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Communicating with PET LOUNGE™ Electronically
When you send e-mails, text messages, and other communications from your desktop, laptop or mobile device to us, you are communicating with us electronically. You agree to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this Site, and you can retain copies of these communications for your records.
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Other Sites
The Site may contain links to other sites; PET LOUNGE™ and PETLOUNGE.SHOP is not responsible for the privacy practices or the content of such Web sites.
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Your Consent To This Policy
By using our site, you agree to this Policy. This is our entire and exclusive Policy. We may change it by posting a new version on our site.
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Indemnification
You agree to defend, indemnify and hold PET LOUNGE™ and PETLOUNGE.SHOP harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, due to your use of the Sites and/or your breach of any representation, warranty, or other provision of the Agreement.
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Legal
This site operates as-is and as available. Any warranties of accuracy, quality, title, fitness or merchantability are disclaimed. We are not liable for direct, indirect, incidental, or consequential damages, or for events beyond our direct control. By using our site, you agree to this Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. We may change it by posting a new version on our site.
Arbitration notice: These terms contain an arbitration clause. You and PET LOUNGE™ agree that disputes between us will be resolved by mandatory binding arbitration, and you and PET LOUNGE™ waive any right to participate in a class-action lawsuit or class actions of any kind.
All arbitrations must proceed on an individual basis. The arbitrator is empowered to resolve the dispute with the same remedies available in court. However, to the extent permissible by applicable law, any relief must be individualized to you and shall not affect any other customer.
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Contacting PET LOUNGE™
If you have any questions about this privacy statement, please contact us:
(702) 715-1488
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